James Tait
Years of sending movement teams into aged care, and the conversation with Dorothy that started it all.
The future of care is here.
Serra is a small, warm companion that brings steady social presence to aged care, disability services and the home, so people feel seen between human care moments.
PerceptionReads tone, expression and engagement. Vision + voice
ConversationNatural dialogue, reminiscence and quiet presence. Care-tuned AI
Serra HubAll processing happens inside your facility. On site
SafetyGuardrails and escalation to your care team. Clinical-grade
Research partners
Another reason to look forward to each day.
The need(01)
Loneliness is a health issue, not a comfort issue.
Sustained loneliness is linked to faster cognitive decline, depression and more unplanned hospital transfers. Presence takes time, and time is what the current model cannot give.
Residents
1 in 4
aged care residents experience severe loneliness.
Disability
3.6M
Australians are living with disability.
Market
$2.8B
global companion robotics market by 2030.
Presence
24/7
No shift changes, no sick days, no gaps at 3 am.
Who we serve(02)
Presence across every care setting.
In every care environment, the gap between demand and available human presence is growing. Sense Serra is built to close it.
01Aged care providers
A companion that never tires, helping reduce isolation and freeing staff for clinical work.
02Disability services
Consistent, personalised company that encourages independence for NDIS participants.
03Home care
Company between visits, gentle routine prompts, and a flag when something looks different.
04Families
Between visits, someone is there: listening, remembering and providing real comfort.
Technology(03)
Built on the science of human connection.
Multimodal AI, conversational intelligence and longitudinal memory, secured for regulated care environments.
Sense
It understands the room, not just the words.
Vision and voice together tell Serra how someone is doing. Tired means a shorter chat. Low means a gentle check-in.
Serra Hub
Your data never leaves your building.
All processing, conversation and memory happen on a secure hub on your network. The infrastructure is Australian-owned.
Remember
A memory that builds a relationship.
Names, family, history and the topics that light someone up, plus early signs of a drop in engagement or mood.
Protect
Safety is built in, not bolted on.
Clear guardrails, defined escalation to a human, and a complete record for families, managers and auditors.
Our story(04)
It started with Dorothy.
A conversation in an aged care lounge that changed what we set out to build.
DorothyAged care resident
“I am here every day with the same people, and I have no one else to talk to.”
She was not short of care. She was short of company. Sense Serra was founded to meet that need with the care it deserves.
The team(05)
Built with care, guided by deep sector experience.
Operators and advisers who understand how care is delivered in the real world.
Paul Sadler
Large-scale aged care strategy and reform, from inside the sector.
Dr Maleen Jayasuriya
Lecturer and researcher in robot intelligence.
The future of care starts here.
Whether you are an aged care provider, disability service, research institution or investor, we would love to hear from you.
Get in touch hello@senseserra.ai